955bd's Privacy Policy

1 Types of Information Collected

955bd collects certain types of information to operate its services smoothly and provide users with the best possible experience. This information falls into two main categories: information you voluntarily provide, and information collected automatically while you use the platform.

1.1 Information You Provide Directly

During account registration and management, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and phone number
• National ID card or passport details (for identity verification)
• Payment information — bKash, Nagad, Rocket, Upay or bank account details
• Transaction history and amounts
• Communications with the support team

1.2 Automatically Collected Information

When you visit the 955bd website or app, certain information is collected through technical means:

• IP address and device identifier
• Browser type, version, and operating system
• Browsing activity on the website and session duration
• Information collected from cookies and similar tracking technologies
• Referral source and page visit data

2 Purpose of Data Collection

955bd collects and uses your information only for legitimate and clearly defined purposes. The purposes for which we process your information are described in detail below:

• Account management: To create, verify, and keep your account secure.
• Identity verification: To prevent fraud and confirm age (for users 21+).
• Financial transactions: To process deposits and withdrawals and maintain records.
• Customer support: To respond to support requests and resolve issues.
• Platform improvement: To enhance service quality and introduce new features.
• Security assurance: To detect unauthorized access, fraud, and illegal activity.
• Legal compliance: To comply with applicable laws and regulations.
• Personalized experience: To display relevant content based on your preferences.

3 Data Sharing and Third Parties

955bd never sells your personal information. However, in certain circumstances information may be shared with trusted third parties:

3.1 Service Provider Partners

Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners for payment processing. These partners follow their own strict privacy policies and are not permitted to use your information beyond our instructions.

3.2 Technology and Analytics Services

We work with certain technology service providers to ensure and improve platform performance. These organizations use information only for the purposes we define and are bound by strict confidentiality agreements.

3.3 Legal Obligations

Information may be disclosed to authorities in response to a court order, government directive, or legal requirement. In such cases we provide only the minimum necessary information and make every effort to notify you where possible.

4 Data Security Measures

955bd treats the security of your information as a top priority. We have deployed strong security measures at both the technical and administrative levels:

• SSL encryption: All data transmitted between the website and our servers is protected by SSL/TLS encryption.
• Data encryption: Stored sensitive information — especially payment data — is protected using industry-standard encryption methods.
• Access controls: Only authorized personnel can access specific data, and their access is logged.
• Regular security audits: Our systems undergo regular security testing so that any vulnerabilities can be identified and resolved quickly.
• Firewall and intrusion detection: Advanced firewalls and intrusion detection systems are active at all times.

However, no method of transmitting information over the internet is completely secure. Even with our highest level of precaution, we cannot guarantee absolute security. Keeping your account password confidential and notifying our support team immediately if you notice any suspicious activity is your own responsibility.

5 Cookie Policy

Cookies and similar tracking technologies are used on the 955bd website. Cookies are small text files stored in your browser that help improve your experience on future visits.

5.1 Use of Cookies

• Essential cookies: Necessary to maintain login sessions and ensure security.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help monitor site usage to improve our services.

You can disable cookies by changing your browser settings. Keep in mind, however, that disabling certain essential cookies may affect the functionality of the website.

6 Data Retention Period

955bd retains your information only for as long as necessary to fulfill the purpose for which it was collected. Specific retention periods are listed below:

• Account information: For as long as the account is active and for the legally required period after it is closed.
• Financial transaction records: For the period required by legal obligations.
• Customer support communications: For a reasonable period after the issue has been resolved.
• Log files and technical data: Generally up to 90 days, or longer if required for security purposes.

Once the retention period has ended, your information is securely deleted or anonymized.

7 Your Rights

955bd believes you have full rights over your own information. You may exercise the following rights:

7.1 Right to Access

You may request at any time to know what information we hold about you. Contact our support team and you will be provided with complete information within a specified timeframe.

7.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected. Some information can be changed directly in your account settings; for other cases, please contact our support team.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations or ongoing dispute resolution.

7.4 Right to Object to Processing

In certain cases you may object to the processing of your information. You always have the right to opt out of marketing communications.

8 Protection of Children and Minors

955bd strictly enforces a 21+ age policy. We do not knowingly collect information from anyone under the age of 21. Age is verified at registration, and if there is any suspicion that a minor is using the platform, their account is immediately suspended.

If you become aware that a minor is using 955bd, please notify our support team immediately.

9 International Data Transfers

955bd operates primarily focused on the Bangladesh market. For technical infrastructure and service delivery purposes, your information may sometimes be processed on servers located in other countries. Wherever your information is processed, the standard of protection described in this Privacy Policy will be maintained.

10 Third-Party Websites

The 955bd platform or communications may occasionally make general references to third-party websites. 955bd has no control over the privacy practices of these external websites and is not responsible for them. If you visit any other website, you are advised to read that site's privacy policy.

11 Policy Changes and Updates

955bd reserves the right to update this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you in the following ways:

• By displaying a special notice on the website
• By sending a notification to your registered email address
• By updating the "Last Updated" date at the top of this page

Continuing to use the platform after any changes will be considered your acceptance of the updated Policy. We recommend visiting this page regularly.

12 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your rights, please contact us:

• Email: [email protected]
• Live chat: Available 24/7 through the website
• Language: Support is available in both Bengali and English

955bd is always committed to responding promptly and helpfully to your privacy-related questions. Our dedicated support team is ready at all times to address any of your concerns.